IndiGo, Mumbai Airport Get Notice After Passengers Seen Eating On Tarmac

Union Aviation Minister Jyotiraditya Scindia convened a late-night meeting with ministry officials on Monday to address critical concerns within the sector.

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The Centre today issued show-cause notices to IndiGo Airlines and the Mumbai Airport after a video of passengers eating on the tarmac at the airport went viral on social media.

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Union Aviation Minister Jyotiraditya Scindia convened a late-night meeting with ministry officials on Monday to address critical concerns within the sector.

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The Ministry of Civil Aviation (MoCA) has requested comprehensive responses from both IndiGo and Mumbai Airport by the end of the day.

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Videos and images circulating on social media on Monday showed stranded passengers sitting on the tarmac beside an aircraft in Mumbai, casually indulging in meals.

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This bizarre sight was a consequence of the extensive flight disruptions experienced at Delhi airport due to dense fog on the previous day.

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"Both Indigo and Mumbai airport were not proactive in anticipating the situation and making the appropriate facilitation arrangements for passengers at the airport," the aviation ministry's statement read.

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The ministry pointed out specific lapses in the handling of the situation.

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For instance, the aircraft was assigned a remote bay (C-33) instead of a Contact Stand, which is suitable for walking passengers to and from an aircraft from an allocated boarding gate, it said in the statement.

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Responding to the notice, IndiGo said it has initiated an internal inquiry into the incident.

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"IndiGo has already initiated an internal inquiry to address the issue and will be responding to the notice as per protocol," it said in a statement.

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Over the past two days, the IGI Airport in Delhi has witnessed scenes of utter chaos as stranded passengers faced prolonged delays.

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